Posted by : MrBiz
Oct 14, 2014
| Registration Flow For Streamyx |
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| 1. | This section is only for customer who does have a telephone line and wish to apply for Streamyx only. For customer who does not have a telepone line and wish to apply telephone line + Streamyx, kindly proceed and remark " plus Telephone line". |
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| 2. | Customer have to download and print out the application form from Download Tabs as printed copy is accepted by TM. |
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| 3. | Different types of application forms are for different packages:
- Business Broadband Application Form - This is for normal SOHO and Fixed IP Package
- Business Broadband Office In A Box Application Form - This is for OIAB Package
- Streamyx application form for Blockbuster Deals with TM homeline - This is for Blockbuster Deal Package
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| 4. | After filling up all information, required to upload all supporting documents. |
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| 5. | Supporting documents required for personal package:
- Application form with customer signature (Printed copy or original copy)
- A clear photocopy IC of customer for Malaysian or a clear photocopy passport of customer for foreigner (Passport expiry date must not be less than 2 years from registration date)
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| 6. | Supporting documents required for business package: |
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| Sole Proprietor (ROB) |
- Application Form with Company Stamp
- NRIC / Passport
- SSM ROB - Form D or Form E
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| Sdn Bhd (ROC) |
- Application Form with Company Stamp
- SSM ROC - Forms 9, 24 & 49
- NRIC/Passport
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| Berhad (ROC) |
- Application Form with Company Stamp
- Form 8 & 23
- Authorized Person Form / Letter and NRIC/Passport
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| Foreign Company |
- Application Form with Company Stamp
- Form 79, 80/80A, 83/83A
- Authorized Person Form / Letter and NRIC/Passport
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| Law Firm |
- Application Form with Company Stamp
- Bar Council Malaysia Acknowledgement Letter
- NRIC/Passport
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| Clinic |
- Application Form with Company Stamp
- Letter from Malaysia Medical Council and Form 12
- NRIC/Passport
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| NGO/Others |
- Application Form with Company Stamp
- Acknowledgement Letter from the Related Ministry/Department
- NRIC/Passport
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| 7. | We will process your order only if we receive all supporting documents. |
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| 8. | Your order will be rejected if you fail to provide all supporting documents. |
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| 9. | Once your order has been processed into TM portal, order status will be updated. If you do not understand the status, kindly refer to STATUS REMARK or contact your manager. |
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| STREAMYX INSTALLATION |
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| 1. | Installation will be done within 1 week after registration if your order was processed successfully. Contractor will contact your customer for installation. |
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| 2. | Installation appointment date and contractor's detail can be found via http://sams.tm.net.my/VendorCenter/search.asp. You may call up the contractor to push for installation or rearrange appointment date. |
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| 3. | Problematic order such as order with "Kaji Siasat" or "Tunggu" status takes longer time for installation. It may take more than 1 week, 1 month or even few months for TM to solve the problem. |
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| 4. | There will be additional charges if your customer requests for extra cabling whereby customer has to deal personally with contractor. |
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